HOPE resource library

Spiritual integration

Christ-centered delinquency management guide

HOPE is committed to exploring how to effectively proclaim the Gospel through our work in microfinance. One of the most challenging operational activities of microfinance is delinquency management. This guide shares our learnings on how to show the love of Christ during delinquency management. The guide has two parts: (1) Biblical principles we believe are foundational to Christ-centered delinquency management (CCDM) and (2) a discussion of common challenging questions about CCDM.

Download: Christ-centered delinquency management guide (3.1MB pdf)

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Simple HOPE

Simple HOPE is the best place to start for anyone interested in learning about HOPE International. The core elements of HOPE’s teams and programs are explained simply and succinctly within this document.

Download: Simple HOPE (9.6MB pdf)

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Spiritual integration implementation guide

This downloadable guide provides a simple model with discussion questions to help programs integrate Christ-centeredness and spiritual transformation into their work.

Download: Spiritual integration implementation guide (2.8MB pdf)

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Spiritual integration framework

​At HOPE, we describe spiritual integration as our desire to bear witness to Christ and His Kingdom. This poster shows our framework for spiritual integration at HOPE.

Download: Spiritual integration framework (887KB pdf)

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Faith in Practice initiative

​At HOPE, the Faith in Practice (FIP) initiative is designed to help us grow as a network in how we abide in and follow Christ. Each iteration of the FIP, we focus on a core principle for study and reflection throughout our network to help us grow in doing God’s work God’s way. A main emphasis of the initiative is practically applying these core principles into our day to day work.

Link: Example of Faith in Practice email

Download: Faith in Practice vision document (37KB docx)

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Christ-centered product design principles

​At HOPE, we are called to bear witness to Christ and His Kingdom through how we work. A key part of this is designing our products and services to intentionally bear witness to Christ and His Kingdom. This resource is available to help with the design of products and services which are Christ-centered, client-focused, missionally-aligned, and sustainable.

Download: Christ-centered product design principles (691KB pptx)

Download: Christ-centered product design principles - simplified version (343KB pptx)

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Christ-centered customer service principles

​These biblical principles provide the foundation for why customer service matters at HOPE International. We believe customer service is a key method of how we bear witness to Christ and His Kingdom through our work.

Download: Christ-centered customer service principles (563KB pdf)

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Spiritual integration strategy

​Central to HOPE’s work is remaining mission-centered, even as the organization grows. This document offers an example of how HOPE does so: HOPE works with the board to develop and maintain an intentional and impactful strategy for spiritual integration throughout the network. The strategy was most recently revised in 2021.

Download: Spiritual Integration Strategy at HOPE (33KB docx)

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