It all comes down to PASSION

We’re on the side of the disenfranchised, overlooked, and underserved. We stand for justice, opportunity, and dignity. We believe in big ideas, fervent prayers, and giving it all you’ve got. We’re on a mission to invest in the dreams of families in poverty, and we want you to join us as we passionately pursue this calling.

Who is HOPE?

We’re dedicated to empowering men and women to put their God-given skills to work, training and equipping them to save their own funds, start businesses, and provide for their families and communities. We see our clients as individuals created in God’s image, and instead of charity, we offer opportunity that affirms their potential as leaders, advocates, and job creators.

Open positions

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Caring for each other

*Some benefits may vary based on location.

At HOPE, culture matters. We sum up the attributes we seek and celebrate in the acronym PASSION. Do you have PASSION?

Prayer

On your knees, please (Psalm 95:6)

Allegiance

We will serve the Lord (Joshua 24:15)

Service

We'll wash feet (John 13:14)

Stewardship

To whom much is given … (Luke 12:48)

Innovation

We find solutions (Genesis 1:27)

Optimism

Strength for today, bright hope for tomorrow (Lamentations 3:22-24)

Nurturing

Love one another as I have loved you (John 13:34)

Who we are

Our brand manifesto grounds and inspires us, reminding us in compelling, relatable language who we are and who we hope to be.

We are HOPE International.

We are bankers, pastors, and development workers—concerned with both body and soul.
We are the friend who encourages “Don’t give up!”
We are a push in the right direction.
We are hard work coming to fruition.
We are dignity affirmed.
We are partners in effecting change.
We are the hands and feet of Jesus Christ to a world in need.
We are HOPE International.

What we believe

Rooted in Christ, HOPE adheres to the following statement of faith, adopted from the National Association of Evangelicals.

We believe the Bible to be the inspired, the only infallible, authoritative Word of God.

We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.

We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.

We believe that for the salvation of lost and sinful people, regeneration by the Holy Spirit is absolutely essential.

We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a godly life.

We believe in the resurrection of both the saved and the lost; they that are saved unto the resurrection of life and they that are lost unto the resurrection of damnation.

We believe in the spiritual unity of believers in our Lord Jesus Christ.

HOPE culture

Watch this video to get a feel for who we are.

Watch now

HOPE's hiring process

This guide will help you to understand where you are in the process and what to expect next.

  1. PRAYER

    We start each posting with prayer that God would prepare and lead the right person to this position and that we would make a wise choice.

  2. COMMITTEE

    A small group of relevant people connected to the open position is formed to discuss the needs and requirements.

  3. POST & REVIEW

    The job description is posted, and we review all applicant resumes.

  4. SCREEN & INVITE

    We review and screen candidates for skill, culture, and mission fit and then invite them to an initial interview.

  5. SECOND INTERVIEW

    We will then pass along qualified candidates to the hiring manager for a second-round phone interview.

  6. FACE to FACE

    We will select several top candidates to bring in for face-to-face interviews.

  7. At that point we will make a decision. Our process typically takes about 120 days but of course varies depending on the role and candidate pool.

Get to know HOPE before you apply.

Applicant FAQs

Why is HOPE International in Lancaster, PA?

HOPE was founded in Lancaster in 1997 by Jeff Rutt, a local home builder. A vibrant city of approximately 60,000 people, Lancaster has something for everyone. Here are the top 10 reasons we love Lancaster:

  1. Named one of the top 10 most exciting small cities in America
  2. Close to Baltimore, Philadelphia, D.C., and New York—but without the high cost of living
  3. Great shopping and a vibrant local food scene
  4. Home of the country’s oldest continuously operating farmers’ market
  5. Regular events like First Friday, free concerts in Long’s Park, and more
  6. Scenic location, perfect for exploring the great outdoors
  7. Dynamic art, theatre, and music scenes
  8. Lancaster is happy!
  9. Summer evenings cheering on our very own minor league baseball team
  10. Delicious ice cream and whoopie pies: Need we say more?

What is HOPE culture like?

We like to say that we take our work seriously, but we don’t take ourselves too seriously. Our culture is something we’re really excited about. So excited that we have a whole section on this page dedicated to talking about it. Learn more about our culture through our PASSION statement, manifesto, and statement of faith.

What does a typical day look like?

There is no “typical” day at HOPE! Daily responsibilities will depend on your role, but there are some things that you can count on if you are a domestic staff member: staff prayer times on Mondays, Wednesdays, and Fridays; staff devotions on Tuesdays; and staff meetings every other Thursday. These are times that domestic staff get together and intentionally study the Word, pray, celebrate, and hold one another accountable. We look forward to these times of building relationships with each other and with the Lord.

What do staff members say is their favorite thing about working at HOPE?

If you ask different people this question, you’ll get different responses. Many people cite their passion for HOPE’s mission to alleviate both physical and spiritual poverty. Some love HOPE because they get to make an impact for the Lord while using their gifts and abilities. Others love the culture. Often, people say their favorite thing about HOPE is that they get to pray and worship with colleagues. Many love to see the pride on clients’ faces when they use their gifts and passions to provide for their families and communities. It varies, but everyone has a long list of things that bring them back to work each day!

What is the interview process like?

HOPE’s interview process is extremely collaborative. We begin by screening resumes. The next step is an initial phone interview with human resources. Candidates who move beyond the initial phone screen will interview over the phone again, this time with the hiring manager. There is sometimes a third phone screen with an executive team member, and finalists are brought to Lancaster to interview in person with the search committee. Our goal is to complete each hiring process within 120 days.

This process may vary for international roles.

How do I know the status of my application?

After you enter your resume and cover letter into our applicant tracking system, you will receive an email indicating that we have received your materials. You will be emailed again with any relevant information regarding your application. Due to the volume of applications received, we are unable to answer individual phone calls or email requests for status updates.

How should I apply?

First, check out HOPE’s open positions. If there are any roles that could be a fit, please click on the open position and click on the “apply now” button. You will be directed to enter your resume and cover letter into our applicant tracking system. Due to the volume of applications received, we are unable to answer individual phone calls or email requests for status updates.

We cannot accept hard-copy materials. Thank you!

General

What is Homes for Hope (H4H)?

Homes for Hope is a 501(c)(3) nonprofit organization that invites members of the building industry to do what they do best—build a home—to help alleviate global poverty. Through organizations like HOPE International, H4H enables the building industry to channel resources toward this important initiative. H4H helps builders recruit their trade partners—subcontractors, suppliers, and consultants—to build a Home for Hope on a largely pro bono basis (donated labor, materials, and consulting services). Builders contribute their net revenue, typically between $40K and $300K, to HOPE once the home is sold.

How did the partnership between HOPE and Esperanza begin?

After researching opportunities in the Dominican Republic, HOPE decided to partner with an existing organization, Esperanza International, in May 2005. Though structurally distinct organizations, HOPE and Esperanza are like-minded in our commitment to holistic development with a special emphasis on church partnerships and spiritual growth. Many HOPE supporters first experience Christ-centered microenterprise development firsthand through an Experience HOPE Trip to visit Esperanza clients in the Dominican Republic.

How do HOPE’s partners benefit from being a part of the HOPE network?

In many countries, we partner with other organizations to effectively minister to physical and spiritual poverty in underserved areas, believing that like-minded partnerships can maximize resources, avoid unnecessary duplication, and glorify God. All HOPE-network partners benefit from access to funding, strategic planning, technical assistance, leadership development, capacity building, lateral learning opportunities, spiritual integration guidance and accountability, and prayer support. ​

What does spiritual integration look like on a practical level?

At HOPE, our efforts to love and serve families in poverty are rooted in our allegiance to our Lord and Savior and our desire to see His Kingdom come on earth as it is in heaven. Believing that true transformation can only come from a relationship with Jesus Christ, HOPE engages in culturally appropriate evangelism and discipleship in each of the countries in which we work. HOPE is committed to hiring Christian staff and equipping them to be disciple makers in their communities, and we seek to partner with local churches in each of our areas of operation to provide clients with ongoing discipleship and support.

For our domestic staff members, we share in times of prayer and devotions five days a week. Often, individual departments take that a step further. For example, the marketing team has time set aside each morning for personal reflection and time with the Lord. The administration team meets weekly for Bible study and prayer. These are just a few examples of how we encourage one another to grow in our relationships with God.

Is HOPE tied to a particular church or denomination?

No. We are a non-denominational, Christ-centered nonprofit organization that works in collaboration with many different churches.

Can I visit the people HOPE serves?

We offer Experience HOPE Trips throughout the year to many countries of operation, and we’d love for you to join us! Learn more at www.hopetrips.org.

Where does HOPE serve?

The HOPE network includes HOPE-managed programs and partners in Burundi, the Dominican Republic, Haiti, Malawi, Moldova, Peru, Philippines, the Republic of Congo, Romania, Rwanda, Ukraine, Zambia, and Zimbabwe. HOPE also serves in two countries in Asia whose names have been withheld for security.

Business practices

What are some of HOPE’s greatest challenges as an organization?

​One of HOPE’s organizational values is to operate in places underserved by other organizations. This value comes with inherent complications, whether it be ongoing conflict, the high cost of living, currency devaluation, corruption, or underdeveloped infrastructure. Operations don’t always function as smoothly in these conditions, but we believe these are the places God has called us to serve.

Where will HOPE expand in the future?

​HOPE seeks to grow in a responsible manner that capitalizes on our knowledge of the working environment and the culture of a given area. We have a heart for underserved areas, places where poverty stifles dreams or the love of Christ isn’t known. We also look for like-minded church partners as we enter new areas.

How do you decide whom you will give a loan to?

The process varies across countries and programs. In many programs, HOPE relies on social collateral, lending to groups of people who cross-guarantee each other’s loans. As a result, members select others they believe will be able to repay. Loan officers provide training so clients are prepared to manage their loan, and they review a variety of factors in the approval process: business plans, amount requested, the current economic market, etc. In savings groups, where members save their own money, the group decides if and when to loan to one another from their pooled savings.

HOPE provides loans to people in poverty regardless of race, religion, gender, age, sexual orientation, or marital status. There is no financial benefit or preferential treatment associated with conversion to faith in Christ.

What ministries does HOPE support?

Once HOPE-managed microfinance institutions become operationally self-sufficient, they tithe 10 percent of proceeds to support local programs for children and youth. These programs are carried out in collaboration with the local church as much as possible. This commitment began with the Tomorrow Clubs, a ministry that now reaches over 16,000 children in countries throughout Eastern Europe.

What is a typical loan size for a HOPE-network client?

Loan sizes can vary significantly by country. HOPE typically provides loans ranging from $100 to $2,000 to people living in poverty. This capital is enough to develop a small business to help a family meet their needs including food, schooling, and housing.

Do people repay their loans from HOPE?

HOPE has a loan repayment rate of 98 percent over the past five years.

How does HOPE combine discipleship and poverty alleviation?

HOPE’s commitment to combining a witness for Christ with poverty alleviation begins with our staff. We believe staff cannot give what they do not have, so HOPE is committed to hiring staff members who have demonstrated a personal relationship with Christ. HOPE also provides opportunities for continued discipleship of our staff. Because HOPE-network staff members and loan officers are local to the areas where we work, they are aware of appropriate, culturally suitable ways to share the Gospel with the people they serve. Each country program develops intentional strategies for deepening relationships with clients and looking for opportunities to meet their needs. Growing in relationship with clients, HOPE staff share the Gospel as the Holy Spirit allows. Programs also develop intentional strategies to encourage clients who are already believers to grow in faith and obedience and look to equip them for greater impact in their communities.

For what types of businesses can HOPE-network clients receive loans?

While the types of businesses clients use their loans for vary, some typical businesses include running small restaurants or grocery stores; growing crops and raising animals; sewing; selling produce, clothing, or baked goods; and car repair.

Does HOPE only work with Christians?

HOPE serves people living in poverty regardless of their race, religion, gender, age, sexual orientation, or marital status. There are no financial benefits or preferential treatment associated with conversion to faith in Christ.

Does HOPE charge interest?

Yes, HOPE-network clients pay interest at a rate that will eventually enable each microfinance institution (MFI) to become self-sufficient. Interest rates are determined based on local context and are competitive and appropriate for HOPE-network areas of operation.

Giving

Why does HOPE allocate 10 percent of my gift for administrative expenses?

HOPE International makes sound stewardship a priority. We have received Charity Navigator’s top four-star rating 11 years in a row—something only 1 percent of U.S. nonprofits achieve—and are a member of the Evangelical Council for Financial Accountability. To best steward HOPE’s resources, it is our board-approved policy to reserve the right to allocate 10 percent of all designated gifts toward administrative expenses.

Is my gift tax-deductible?

Yes. HOPE International is a 501(c)(3) nonprofit organization. All gifts to HOPE International are tax-deductible to the full extent of the law.

How much of my contribution goes directly to program costs?

HOPE spends less than 20 percent of its funds on general and administrative expenses and fundraising. HOPE is a member of the prestigious Evangelical Council for Financial Accountability (ECFA) and has been consistently recognized by Charity Navigator as an excellent steward of donor resources. Having received Charity Navigator’s top four-star rating 11 years in a row, HOPE is in the top 1 percent of nonprofits nationwide in terms of resource management.

How is HOPE funded?

The main sources of HOPE’s funding are individuals, churches, private or family foundations, and the Homes for Hope program. HOPE does not solicit government funding. See our Form 990 for details.

How can I donate to HOPE?

You can donate online by going to HOPE’s secure donations page, or you can send a check made payable to HOPE International to 227 Granite Run Drive, Suite 250, Lancaster, PA 17601. Online donation options include credit card and Electronic Funds Transfer (EFT). EFT provides a convenient way for donors to make a monthly donation to HOPE, withdrawing funds from a bank account of your choosing on the same day each month. Click here to donate online now.

HOPE also accepts gifts in-kind. Contact the finance department by emailing donorcare@hopeinternational.org for more information.

Still have questions? Read more frequently asked questions.