Application deadline: April 17, 2024
The microfinance performance analysis manager is responsible for leading global microfinance performance analysis for the HOPE network. This role will lead the MFI analysis sub-team to analyze financial and non-financial data sets and present insights and recommendations to MFI management. The MFI performance analysis manager will develop new tools and coach his/her team for continual improvement and advancement of the MFI analysis function, all with the goal of equipping MFI managers to achieve strategic plan goals. This role will liaise with other functions to ensure alignment, including technical assistance, finance, and program management.
Location: Lancaster, PA; Durham, NC; Kigali, Rwanda; remote considered,
Level: Senior Professional
Salary range: US base*: $60,000-$65,000
Type: Full-time
Department: Microfinance
Reports to: Director of MFI Support Services
Position supervises: MFI Analyst(s)
* Note on salary: HOPE International determines starting salary ranges based on internal equity and the external market. Because we take a market-based approach to pay, this salary range is specific to US-based employment. Hires made in other countries will have a salary range based on local market factors and this range will be disclosed during the interview process.
This guide will help you to understand where you are in the process and what to expect next.
We start each posting with prayer that God would prepare and lead the right person to this position and that we would make a wise choice.
A small group of relevant people connected to the open position is formed to discuss the needs and requirements.
The job description is posted, and we review all applicant resumes.
We review and screen candidates for skill, culture, and mission fit and then invite them to an initial interview.
We will then pass along qualified candidates to the hiring manager for a second-round phone interview.
At that point we will make a decision. Our process typically takes about 120 days but of course varies depending on the role and candidate pool.
Key dates: The openings for HOPE's summer internship program are posted in the fall and applications are typically accepted through mid-January. The summer term for internships is late May through mid-August. Many fellowship openings also begin around late May and will continue beyond mid-August, but fellowships could also be posted and begin at any time of year.
Undergraduate students who have completed at least their sophomore year by the start of the internship, recent graduates, and graduate students are eligible to apply for internships. Recent graduates, graduate students, and business professionals are eligible to apply for fellowships.
Spring and fall fellowship applications are considered on a rolling basis.
Individuals being considered for a position will have a preliminary pre-recorded interview and then secondary interviews over the phone or Microsoft Teams.
HOPE International offers a stipend to offset the expense of rent during the internship/fellowship. Interns and fellows receive a stipend of $500/month. HOPE may provide interns and fellows with fundraising resources if necessary.
Applicants requiring an earlier decision date should state such in their application. Although HOPE will try to grant these requests, the candidate will be competing against an unknown candidate pool, which lessens the likelihood of a favorable decision.
Full-time interns and fellows work 32-hour weeks (8:00 a.m. to 5:00 p.m. with an hour for lunch) and are given Friday off. Because HOPE interns and fellows work a shortened week, there may be opportunities for them to seek weekend employment to help cover expenses. Work schedules vary for interns and fellows based overseas. Internships with HOPE should span a minimum of 10 weeks and can be extended up to a total of nine months per the acceptance of the supervisor. Fellowships are typically 6- to 12-month positions.
HOPE was founded in Lancaster in 1997 by Jeff Rutt, a local home builder. A vibrant city of approximately 60,000 people, Lancaster has something for everyone. Here are the top 10 reasons we love Lancaster:
We like to say that we take our work seriously, but we don’t take ourselves too seriously. Our culture is something we’re really excited about. So excited that we have a whole section on this page dedicated to talking about it. Learn more about our culture through our PASSION statement, manifesto, and statement of faith.
There is no typical day at HOPE! Daily responsibilities will depend on your role, but there are some things that you can count on if you are a domestic staff member: staff prayer times on Mondays, Wednesdays, and Fridays; staff devotions on Tuesdays; and staff meetings every other Thursday. These are times that domestic staff get together and intentionally study the Word, pray, celebrate, and hold one another accountable. We look forward to these times of building relationships with each other and with the Lord.
If you ask different people this question, you’ll get different responses. Many people cite their passion for HOPE’s mission to alleviate both physical and spiritual poverty. Some love HOPE because they get to make an impact for the Lord while using their gifts and abilities. Others love the culture. Often, people say their favorite thing about HOPE is that they get to pray and worship with colleagues. Many love to see the pride on the faces of those we serve when they use their gifts and passions to provide for their families and communities. It varies, but everyone has a long list of things that bring them back to work each day!
HOPE’s interview process is extremely collaborative. We begin by screening resumes. The next step is an initial phone interview with human resources. Candidates who move beyond the initial phone screen will interview over the phone again, this time with the hiring manager. There is sometimes a third phone screen with an executive team member, and finalists are brought to Lancaster to interview in person with the search committee. Our goal is to complete each hiring process within 120 days.
This process may vary for international roles.
After you enter your resume and cover letter into our applicant tracking system, you will receive an email indicating that we have received your materials. You will be emailed again with any relevant information regarding your application. Due to the volume of applications received, we are unable to answer individual phone calls or email requests for status updates.
First, check out HOPE’s open positions. If there are any roles that could be a fit, please click on the open position and click on the “apply now” button. You will be directed to enter your resume and cover letter into our applicant tracking system. Due to the volume of applications received, we are unable to answer individual phone calls or email requests for status updates.
We cannot accept hard-copy materials. Thank you!
Internships are semester-based positions for undergraduate and graduate students of all disciplines. Fellowships are 6-12 month positions for recent college graduates, experienced graduate students, or business professionals.
You are welcome to submit your application for any roles you are interested in. There will also be the opportunity to share in your interviews which roles you would be willing to consider and which would be your top preference. However, the job postings will have closed before interviews begin, so we would encourage you to save the role descriptions for the opportunities you would be interested in learning more about.
In the past, some have chosen to raise support for their internships or fellowships. If you choose to do this, HOPE may share resources such as sample fundraising letters to help you in this process.
Yes, quite a few HOPE staff members first came to HOPE through an internship or fellowship! However, a job is not guaranteed as a result of your internship or fellowship.
There is no typical day! Some interns will work primarily from an office setting while others may have opportunities to travel into the field. Interns and fellows who work from our office in Lancaster, PA may have opportunities to connect with teammates in person over lunch, a game of ping-pong, or joining team meetings like staff prayer. Interns and fellows who work remotely have opportunities to connect with teammates and other interns virtually though scheduled meetings like book studies, connect times, leadership sessions, and more!
HOPE looks first for candidates who exhibit an active and vibrant relationship with Christ and demonstrate commitment to serving families who have been marginalized. An ideal candidate has experience leading others, whether on campus, in their church, or in the community as well as a desire to serve. An ideal candidate also has excellent written and verbal communication skills as well as international experience, specifically in the developing world. Finally, an ideal candidate is a lifelong learner—someone who gets excited by continually learning new things and is actively pursuing knowledge.
HOPE International’s internship and fellowship program is a competitive one, and we anticipate large applicant pools each year. Interns and fellows who have completed more semesters of college tend to contribute more professionalism, maturity, independence, and confidence in the workplace. Also, they have received more relevant coursework in their major, better preparing them for their specific work here.
We work to help provide interns and fellows with low-cost housing options. For example, occasionally staff members or supporters of HOPE will open their homes to host interns and fellows. Sometimes interns and fellows may stay over the summer on a local college campus, or some interns may choose to pay a higher rent to live in a preferred area or with their friends. Accommodations for interns and fellows will vary according to several factors such as time of year, funding, availability of host homes, and transportation needs, but it is ultimately up to the intern or fellow to determine the option that works best for them.
Absolutely! Each of our internship and fellowship openings are unique and favor different areas of expertise. At HOPE, we believe it’s important to evaluate a candidate as a whole. We want an individual with the heart of a missionary, the mind of a businessperson, and the soul of a development worker. We have had interns and fellows with majors in English, social work, economics, international studies, foreign languages, and many more
We offer a living stipend of $500 per month. Some interns and fellows raise funds to help cover additional living costs.