Check out our frequently asked questions to find information on everything from average loan size to the job application process. If you can't find the answer to your question, please connect with us using the contact form.
HOPE has a dedicated team of representatives across the country who would love to hear from you. Connect with your local representative to find out what’s going on in your area and learn more about how you can get involved.
HOPE International is committed to protecting your privacy and security.
This is our guarantee that we will not misuse the information you entrust to us. This policy does not apply to your use of affiliated sites which link to HOPE International.
On HOPE International's site, we do not require you to identify yourself or reveal any personal information. We may track the number of visitors to the different sections of our site, but we do not collect personal data without your permission.
The only way we will obtain identifying information about you when you visit our site is if you voluntarily submit that information to HOPE International. We will never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission.
When you provide personal details in order to make a donation, HOPE International collects the information needed to complete your transaction, receipt your gift, and communicate back to you. Credit card data is used only for contribution processing; it is not retained by HOPE but is processed by third-party merchant account processors using PCI-compliant methods. We will never sell or share your information, whether collected online or offline, without your permission.
You may see advertising or other content on our site that links to other websites of our sponsors, licensors, and other third parties. We do not control the contents or links that appear on these sites. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.
The articles, photographs, logos, etc., on HOPE International's website are either the copyrighted property of HOPE International or are copyrighted by another company and used with their permission. Please honor these copyrights and do not reproduce these materials without our express written permission.
Protecting your privacy and your information is a top priority. We have taken careful physical, electronic, and managerial measures to provide safe transmission of information from your device to our servers to best secure your personal information. When sensitive information, such as a credit card number, is entered in our online forms, the data is encrypted using secure socket layer technology (SSL). This process is handled by a third-party commercial credit card processing institution. Our donation and order processing systems are routinely tested for PCI-compliance, and adjustments to security settings are made as necessary.